About Ice N Fire
We are a proud 100% Canadian owned and family operated business located in beautiful Chilliwack, British Columbia. We pride ourselves on creating quality, hand-crafted products and providing our customers with an exceptional experience from the time they make their purchase to the time they reveal their treasure.
If you have any issues with your purchase our customer service team is here to help. You may contact us by email HERE or you can also call us at 604-595-1321 or toll Free 1-844-440-FIRE during business hours and we will do our best to solve any issues you may have.
Our Customer Service hours are Monday - Friday 9am -4pm (PST)
Messages will be responded to in the order that they are received as soon as possible. In the meantime you can find answers to many questions on our FAQ page here